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Pre-Sales Technical Specialist

The Ideal candidate will provide expertise to clients, collaborate With sales, offer solutions, and ensure customer understanding for successful conversions

RESPONSIBILITIES

• Technical Consultation:
  • Collaborate, understand needs, provide expert advice, address challenges.
• Product Knowledge:
  • Stay updated on product specs, industry trends, competitor offerings.
• Solution Presentations:
  • Craft tailored   presentations, address customer needs, showcase company offerings effectively.
• Proposal Development:
  • Contribute to proposals, provide technical details, ensure alignment with requirements.
• Customer Relationship Management:
  • Build relationships, address queries, instill trust in company solutions.
• Training and Support:
  • Train sales, stay updated on product changes, offer technical support.

COMPETENCIES

• Bachelor’s Degree in Business Management or Equivalent
• Minimum of two  (2) years’ experience in an Information Technology and Communications Sales Environment or equivalent
• Fluent in English

SKILLS
• Team player
• Customer success and experience mindset
• Self-Disciplined and Self-Managed
• Excellent Communication
• Understand customer needs & navigate negotiation process effectively