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Productive Business Solutions
Productive Business Solutions

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Accounts Clerk

Job Overview

JOB SUMMARY

The Accounts Receivable Specialist/Clerk is responsible for monitoring and managing the company’s accounts receivable, ensuring that payments are received on time, accurately recorded, and properly applied. They play a crucial role in maintaining positive customer relationships and supporting the company’s financial operations.

KEY RESPONSIBILITIES

  • Invoicing and Billing: Prepare and issue invoices to customers accurately and in a timely manner. Verify that invoices are complete, approved, and comply with contract terms.
  • Customer Relations: Respond to customer inquiries and address payment-related issues and discrepancies promptly and professionally. Work with customers to resolve outstanding payment disputes and negotiate payment plans if necessary.
  • Aging Reports and Collections: Monitor and manage accounts receivable aging reports to identify overdue accounts. Initiate collections efforts, send reminders, and follow up with customers to collect outstanding balances.
  • Reconciliation: Reconcile customer accounts, resolve unapplied payments, and investigate discrepancies. Collaborate with other departments to resolve issues related to invoicing or payments.
  • Credit and Risk Assessment: Assess and review customer creditworthiness and payment history. Recommend credit limits and terms for new and existing customers.
  • Record Keeping: Maintain accurate records of all accounts receivable transactions. Prepare and maintain aging reports, cash receipts journals, and related documentation.
  • Reporting and Analysis: Assist in preparing financial reports and analysis related to accounts receivable. Provide regular updates on the status of receivables to management.
  • Process Improvement: Identify and recommend process improvements to enhance efficiency in the accounts receivable process. Streamline and automate billing and collection procedures when possible.
  • OTHER DUTIES AND RESPONSIBILITIES

    • Assist with year-end audit requests.
    • Execute accurate reporting, filing, and database management in multiple systems.
    • Secure financial information by conducting database backups and maintaining strict confidentiality.

    REQUIREMENTS

  • Diploma (or equivalent) in finance or accounting
  • Minimum One (1) of experience in clerical accounting
  • Experience with financial software
  • Good communication and interpersonal skills
  • Good planning, organizing, and time management skills.

 

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